Mobile UX research — New Zealand
Practical mobile research for Kiwi users: interviews, usability testing, field studies, and rapid prototypes that inform decisions and reduce launch risk.
Serving Auckland, Wellington, Christchurch and remote NZ teams.
Our approach
We combine contextual inquiry, remote moderated sessions, and quantitative analytics to create a rounded view of how New Zealanders use mobile apps. Outputs include prioritized insights, journey maps, and testable prototypes.
- Context-first research tailored to NZ markets
- Fast iteration with Figma prototypes
- Actionable recommendations for product teams
Research methods
Deliverables
- Research plan & screener
- Session recordings & highlights
- Insight report & recommendations
- Figma fixes & prototype
Case studies
Regional ticketing app
Improved task completion for bookings by 28% after prototype testing with rural users.
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Banking onboarding
Reduced drop-offs by simplifying verification flows validated through moderated sessions.
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Delivery UX revisit
Field testing in Auckland suburbs surfaced constraints used to re-prioritise feature work.
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Ava Thompson
Local researchers, product-focused insights
Our team blends human-centred research with product thinking. We scaffold research to answer your product questions and map outcomes to roadmaps and KPIs.
Packages & pricing (indicative)
| Package | Scope | Timeline | From (NZD) |
|---|---|---|---|
| Discovery Sprint | Stakeholder kick-off, 8 interviews, synthesis | 2–3 weeks | $6,500 |
| Usability Lab | 8 moderated tests, report, recommendations | 2 weeks | $5,200 |
| End-to-end Research | Recruitment, mixed methods, prototype validation | 4–6 weeks | $12,000+ |
Custom scopes available for enterprise and remote teams. Travel costs additional when on-site testing is required.
Ready to validate your mobile experience?
We can run a lightweight sprint to surface the biggest UX risks in two weeks.