App UI Audit — New Zealand

A focused audit to uncover usability gaps, accessibility issues and interaction friction for Kiwi mobile and web apps. Recommendations, severity scoring and Figma-ready fixes.

Typical turnaround: 7–14 business days — Auckland-based UX team

Audit snapshot

Why an app UI audit?

Audits provide objective evidence to prioritise design fixes, reduce churn, improve task completion and speed up engineering handover. We focus on interaction, layout, touch targets, visual hierarchy and platform conventions for iOS and Android in NZ contexts.

  • Conversion or retention issues
  • High support tickets for UI problems
  • App updates with *** measurable UX improvements
90+
Audit points
4–6
Priority levels
Figma
Deliverables

Methodology

Our audit follows a structured approach combining heuristic analysis, platform guidelines, and lightweight user testing.

  1. Scope & metrics: define key tasks and success metrics
  2. Heuristic review: accessibility, consistency, affordance
  3. Interaction tests: flows, gestures, edge-cases
  4. Performance & asset check: images, vector usage, LCP
  5. Figma fixes: suggested components and tokens
Method illustration

Practical, deliverable-focused recommendations

Deliverables

Executive summary

High-level findings, business impact and recommended priorities for stakeholders.

Issue catalogue

Detailed observations with screenshots, severity, and suggested code/UX fixes.

Figma patch file

Ready-to-use components and annotations for fast engineering handover.

Select case studies

Case study 1
Banking app — onboarding

Reduced drop-off by addressing clarity and input friction.

Case study 2
Retail app — checkout

Simplified steps and improved CTA placement; +7% conversion.

Case study 3
Gov service — accessibility

Brought AA compliance and clearer semantics for screen readers.

FAQ

Standard audits take 7–14 business days depending on scope and platform count.

We include lightweight moderated sessions when required — typical sample 6–8 participants for targeted flows.

Annotated frames, updated components, colour/token suggestions and developer-ready specs.

Pricing snapshot

PackageScopeDeliverablesLead timeIndicative NZD
Lite1 flow, basic heuristicsReport + prioritised list5–7 days$2,200
Standard3 flows, accessibility checkReport + Figma patch7–12 days$4,800
ComprehensiveFull app review, user testsExec report, Figma kit, sessions14–21 days$9,500+
Design lead

Design lead — Auckland

Our lead UX designer combines product strategy with hands-on Figma work, previously designing mobile experiences for NZ fintech and retail brands.

Ready to reduce friction in your app?

Book a scoping call or request a tailored quote — we can audit specific flows or the whole app.